Category: Leadership

  • Digital Transformation: Partnerships

    Digital Transformation: Partnerships

    Transforming digitally is complex. Forming partnerships with vendors, consultants and specialists can provide diverse expertise and solutions that may not exist in-house.

  • Digital Transformation: Change Management

    Digital Transformation: Change Management

    Digital transformation brings exciting new tech but requires major organizational change. With strong sponsorship, communication, training, resources, and empathy, companies can manage change successfully, drive adoption, and thrive.

  • The Serious Business of Having Fun at Work

    The Serious Business of Having Fun at Work

    In today’s metrics-driven business climate, humor and fun are often overlooked. Yet research shows that laughter has profound benefits for teamwork, morale, stress levels, and innovation. Shared jokes build trust and rapport among coworkers, allowing for more open communication. A fun environment also sparks creative thinking by enabling people to approach problems with flexible mindsets.…

  • I’m Honored to Join the Forbes Technology Council

    I’m Honored to Join the Forbes Technology Council

    I’m thrilled to announce that I have been accepted into the Forbes Technology Council, an invitation-only community for world-class technology leaders. Joining the council gives me the chance to connect with respected executives, contribute ideas, and expand my authority in my field.

  • Digital Transformation: Employee Engagement and Training

    Digital Transformation: Employee Engagement and Training

    Digital transformation requires employee engagement and training employees to succeed. Read about how you can incorporate these in your transformation journey.

  • Digital Transformation: Customer Centricity

    Digital Transformation: Customer Centricity

    Unlock the secret to successful digital transformation: Prioritize customer-centricity! Dive in to elevate every interaction and redefine your digital journey.

  • Digital Transformation: Leadership Buy-in

    Digital Transformation: Leadership Buy-in

    One of the key considerations of a successful digital transformation is to secure commitment from the top executives of the organization. This includes not just initial support but also ongoing involvement in the transformation process. It’s rare, though I’m sure someone has experienced it, of successfully executing a transformation initiative using a grassroots approach where…

  • Digital Transformation: Clearly Defined Objectives

    Digital Transformation: Clearly Defined Objectives

    Understand the specific outcomes you hope to achieve for a successful digital transformation. Are you aiming for operational efficiency, customer experience enhancement, new business models, or all of these? Digital transformation is a journey so define each “stop” in that journey and what is expected to be the objective. If you do not define a…

  • Digital Transformation – Technology is not the hard part

    Digital Transformation – Technology is not the hard part

    Almost every organization touts their transformation initiatives and how “Digital Transformation” will drive market growth. And that’s true. Although, there is a technology part that has to be defined and executed, most organizations, especially smaller organizations don’t realize the additional considerations for the journey. Here is a summary of some of the main points to…

  • Courage to Change: Why Innovation Demands Brave Leadership

    Courage to Change: Why Innovation Demands Brave Leadership

    In the rapidly evolving world of business and technology, leadership requires more than just strategic planning and execution. Innovation, the key to growth and success, demands a unique blend of courage, vision, and the willingness to tread into the unknown. As a senior leader in the healthcare insurance industry, I can assure you that innovation…

  • 7 deadly sins that kill innovation

    7 deadly sins that kill innovation

    As those that I have worked and engaged with know, I’m a big proponent of change. Steady-state or run and manage are not where I thrive. I’ve been fortunate to have leadership throughout my career trust me and have supported me in driving innovative ideas for an organization. Over the course of my career, I’ve…